Day 1 · May 13

Registration
Arrive, check in, collect your delegate pack, and connect with fellow delegates.

16:00 · Workshops
Choose between two interactive sessions focused on presentation impact and leadership in credit.

18:30 · Welcome Reception
Drinks, views over the Danube, and the first opportunity to connect with speakers, sponsors, and peers.

Day 2 · May 14

08:15 · Registration
Coffee, pastries, and arrival for the main conference day.

09:00 · Opening Session
A high-energy welcome from Mark Harrison and the Callisto team, with a light-hearted start to the day.

09:15 · Keynote
A forward-looking session on AI, talent development, and the future of Credit and O2C.

10:00 · Panel
A practical discussion on e-invoicing mandates, ViDA, and the compliance challenges reshaping O2C globally.

10:30 · Coffee Break

11:00–12:40 · Breakout Sessions
A choice of expert-led sessions covering transformation, AI, SAP S/4HANA, cash application, compliance, and global credit strategy.

13:10 · Networking Lunch

14:10 · The Great Tech Debate
A candid conversation with leading technology providers on AI, automation, and what is really driving results in O2C.

14:50 · Presentation
A strategic look at the commercial opportunities emerging from circular business models.

15:50 · Refreshment Break

16:20 · Fireside Chat
An extraordinary personal and professional story shared in conversation with Mark Harrison.

16:50 · Presentation
A practical session on visibility, credibility, and building your professional profile.

17:30 · Close of Day 2

Day 3 · May 15

10:00 · Welcome Day 3
Opening reflections and a look ahead to the final day.

10:15 · Fireside Chat
A conversation on leadership, career progression, GBS, and the future of the industry.

10:45 · Panel
An exploration of the shifting Global Business Services landscape and what it means for CEE.

11:15 · Presentation
Why stronger customer master data is essential for forecasting, DSO improvement, and AI readiness.

11:45 · Lunch

12:00 · Keynote
A reset on the themes shaping modern credit control and the sessions ahead.

13:15–14:25 · Breakout Sessions
Afternoon sessions focused on late payment strategy, leadership, transformation, energy, invoice-to-cash innovation, and operational excellence.

15:00 · Refreshment Break

15:15 · Session TBC

15:45 · Sponsors Prize Draw

16:15 · Reflection and Close
Final takeaways and closing remarks from Mark Harrison.

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