MEGA.AI homeBook a briefing

Products · PaymentsFrom conversation to payment.
In one call.

Take card payments, recover failed and declined payments, and send secure links, without breaking the customer journey.

Illustrative call flowLIVE
OscarMEGA.AIAPPROVED · PAY-01 + LIVE DATA
Your balance is £116.42. Would you like to pay that in full today?
CUSTOMER
Yes, by card.
OscarMEGA.AIAPPROVED · PAY-DTMF
Thank you. Please enter your 16-digit card number using your keypad. For your security, I won’t hear the numbers.
CUSTOMER
[keypad entry]
OscarMEGA.AIAPPROVED · PAY-05
That payment of £116.42 has been accepted. Your reference is on its way by text.
Every MEGA.AI line is pre-approved. Live data is inserted into approved slots only.
What it handles

Every way to pay. Every way to recover.

Secure in-call payments

Masked keypad card capture without leaving the call.

DTMF keypad capture

Card details entered on the keypad, never spoken or heard.

SMS payment links

Secure links during or after the call, paid when it suits.

Failed & returned payments

Recover failed direct debits and returned payments quickly.

Declined & expired cards

Update card details before the next collection fails.

Promise-to-pay

Record the amount and date and return them to your system for follow-up.

Portal routing

Route customers to your self-service portal without losing them.

Partial payments

Accept part-payments where your rules allow.
How it works

Payment moments made simple.

01
Verify
No payment conversation starts before identity is confirmed.
02
Present
The amount, due date and options, from live data, in approved wording.
03
Choose
Pay in full, part-pay or promise a payment date.
04
Capture
Masked DTMF capture through Acquired, or a secure link to your own payment page.
05
Confirm
Receipt by SMS, with the outcome passed to your team or, once integrated, posted to the account.
Why deterministic matters here

Money needs precision.

Wrong amounts, wrong dates or wrong promises are not just errors. They are liabilities.

MEGA.AI never invents a figure. Every amount comes from your live data, every option from your approved rules, and every payment through your chosen payment provider.

Exact figures
Only live data, only approved slots.
PCI DSS
Assessment in progress. Card details are never spoken or stored in the call.
Customer choice
Full, part, plan or portal.
Reconciled
Outcomes land on the account.
Used in

Where it runs.

Works with
Proof, not promises
Turn conversations
into payments.

Payment journeys live in production within 4–6 weeks.