Platform · IntegrationsBuilt to integrate.
Safe to integrate.
MEGA.AI operates within the systems that run your organisation. Because it cannot go off script, it can be granted access that other voice AI cannot.
Where MEGA.AI connects
One engine. Your entire stack.
Partner and platform names are examples. MEGA integrates with a wide and growing range of enterprise technology.
Core banking & lending
Once connected: account status, balances and arrears read in real time, with outcomes and notes written back.
Billing & utility platforms
Bills, tariffs, direct debit status and meter data to drive early engagement.
CRM & CX platforms
Customer context in. Call outcomes, notes and next actions out.
CCaaS & diallers
CCaaS-agnostic. SIP trunk and transfer integration with any CCaaS platform, in production with TCN.
Payment gateways
Masked card capture with Acquired, plus secure links to your own payment page.
Collections platforms
Integration with collections platforms such as Debtrak, CollectOnline and Nexum, or any platform through API or SFTP.
Vulnerability data
Vulnerability Registration Service (VRS): agreement signed and integration designed.
Affordability & I&E
Income and expenditure with IE Hub, launching as ELLIE in Q4 2026.
Self-service portals
Route customers to your own self-service portal by SMS link without losing the journey.
Integration infrastructure
Delivered with IPI, our integration partner, where an engagement needs it.
Start light
Full integration is not a prerequisite for proving value.
Establish the business case first. Integrate deeper as you scale.
STEP 01
POC
Light or no complex integration. An SFTP file exchange can carry the POC.
INTEGRATION DEPTH
STEP 02
Prove
Read access to live data where it strengthens the business case.
INTEGRATION DEPTH
STEP 03
Scale
Full read and write integration across core, CRM, payments and diallers.
INTEGRATION DEPTH
For technology leaders
APIs and data on your terms.
Full API access to call data, outcomes, transcripts and performance metrics. Batch import for rapid starts. Technical documentation available to enterprise evaluation teams on request.
Proof, not promises
Start light.
Integrate at scale.
Integrate at scale.
Launch your first journey within 4–6 weeks, without a complex integration programme.