Consumer Duty Outcomes: Strategic Innovation for the Debt Collections Sector

Date:
Tuesday, June 17th, 2025
Time:
4:00 PM - 7:00 PM
Location:
Treehouse Hotel Manchester, Blackfriars Street, Manchester

Agenda

16:00 – 16:10

  • Coffee/Tea
  • Arrival & Refreshments

16:10 – 16:20

  • Welcome
  • Martin Nielsen

16:20 – 16:30

  • Introduction
  • Chris Warburton

16:30 – 16:50

  • Keynote: Industry Horizon Scan
  • Daniel Spenceley

16:50 – 17:00

  • Regulatory Tea Leaves
  • Kevin Still

17:00 – 17:15

  • Sector Insights and Trends
  • Chris Warburton

17:15 – 17:30

  • Industry Trends
  • Alasdair Skeoch

17:30 – 17:40

  • MEGA.AI Case Study
  • Martin Nielsen

17:40 – 17:55

  • Networking w/ Food
  • All Attendees

17:55 – 18:55

  • Tailoring action plans
  • Interactive Workshop

18:55 – 19:00

  • Final Comment
  • Martin Nielsen