The first MEGA.AI LinkedIn Live dedicated to the Canadian and US collections, lending and financial services community. Martin and Kevin are joined by Simon Howard, one of Canada's respected voices in credit risk, affordability, collections and digital transformation.

Together they look at the North American debt resolution market and the emerging use of innovation and AI, and take a fresh look at affordability and vulnerability, including the role of income and expense assessments in customer conversations.

Topics covered

• The future of AI in collections
• Affordability and income and expense assessments
• The latest developments across Canada and the US
• How AI is transforming customer conversations
• Where the North American industry is heading over the next few years